Terms of Service

Effective Date: May 8, 2026  |  Last Updated: May 8, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Luce ("Company," "we," "us," or "our"), governing your access to and use of the website eat-pizzaluce.click (the "Website"), including all content, features, products, and services offered therein.

By visiting our Website, creating an account, placing an order, or otherwise interacting with our digital or physical services, you expressly agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. Your continued use of the Website following any modifications to these Terms constitutes your acceptance of such changes.

If you are using this Website on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to that entity.

These Terms apply to all users of the Website, including without limitation users who are browsers, customers, merchants, and contributors of content. You must be at least 13 years of age to use this Website. If you are under the age of 18, you may only use this Website with the involvement and consent of a parent or legal guardian.

2. Description of Services

Pizza Luce is a food service company operating within the United States. Through our Website, we offer the following services and functionalities:

• Online Ordering: Customers may browse our menu and place orders for food and beverages, including pizza, appetizers, salads, desserts, beverages, and other menu items, for pickup or delivery as available.
• Menu Information: We provide descriptions, images, pricing, and nutritional information (where available) for our food and beverage offerings.
• Catering Services: We may offer catering options for events, gatherings, and special occasions, subject to availability and separate catering agreements.
• Promotions and Loyalty Programs: We may offer promotional deals, discount codes, gift cards, and loyalty reward programs, each governed by their own specific terms and conditions.
• Account Management: Registered users may manage their profile, view order history, save favorite orders, and manage payment methods through a personal account dashboard.
• Customer Support: We provide customer support through various channels, including email, to assist with inquiries, complaints, and order-related issues.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Availability of certain menu items, delivery areas, and service features may vary based on location, time, and operational capacity. All orders are subject to availability and confirmation.

3. User Accounts and Registration

Certain features of our Website may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your account credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

We reserve the right to terminate accounts, refuse service, or cancel orders at our sole discretion, including if we believe that conduct by a user violates applicable law or is harmful to our interests, other users, or third parties.

You may not use another person's account without permission. You may not create multiple accounts for deceptive or abusive purposes. Each user is permitted one active account unless otherwise expressly authorized by us.

4. User Obligations and Prohibited Activities

As a user of this Website, you agree to use it only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You further agree to use the Website in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Website.

4.1 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities:

• Using the Website for any unlawful purpose or in violation of any local, state, federal, or international law or regulation;
• Submitting false, inaccurate, or misleading information, including fraudulent orders or payment information;
• Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website through hacking, password mining, or any other means;
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein;
• Using any automated means, including bots, scrapers, or crawlers, to access, monitor, or copy any content from the Website without our prior written consent;
• Transmitting any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation;
• Uploading, posting, or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, or otherwise objectionable;
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
• Collecting or harvesting any personally identifiable information from the Website;
• Using the Website to engage in any commercial activity not expressly authorized by us, including reselling our services or products without written permission;
• Attempting to reverse engineer, decompile, or disassemble any software associated with the Website;
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or that may harm Pizza Luce or users of the Website.

Violation of these prohibitions may result in immediate termination of your access to the Website and may subject you to civil and/or criminal liability under applicable law, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state laws.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement and Acceptance

All orders placed through the Website are subject to acceptance by Pizza Luce. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity. You will be notified if your order is refused or cancelled, and any charges made to your payment method will be refunded accordingly.

An order confirmation sent to your email does not constitute our acceptance of your order. Acceptance occurs when we begin preparing your order or dispatch a delivery, as applicable.

5.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without prior notice. Prices do not include applicable taxes, delivery fees, or service charges unless expressly stated. Sales tax will be calculated and applied at checkout in accordance with applicable state and local tax laws.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel your order and notify you of the correct price. You may then choose to re-order at the correct price or cancel your order entirely.

5.3 Payment Methods

We accept various forms of payment as indicated on the Website at the time of checkout. By submitting your payment information, you represent and warrant that:

• The payment information you supply to us is true, correct, and complete;
• You are duly authorized to use the payment method you provide;
• Charges incurred by you will be honored by your payment provider;
• You will pay charges incurred by you at the posted prices, including all applicable taxes and fees.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience an issue with your order, such as receiving incorrect or damaged items, please contact us at [email protected] within a reasonable time after receipt. Refunds or replacements will be issued at our sole discretion in accordance with applicable consumer protection laws.

6. Delivery Services

Where delivery services are offered, delivery times are estimates and are not guaranteed. Delivery availability, fees, and areas are subject to change. We are not responsible for delays caused by circumstances beyond our control, including traffic, weather conditions, or third-party delivery service issues.

You are responsible for providing accurate delivery information. In the event of a failed delivery due to incorrect address information or the absence of an authorized recipient, you may be charged a re-delivery fee or forfeit the order without a refund.

7. Intellectual Property Rights

The Website and all of its original content, features, and functionality, including but not limited to text, graphics, logos, images, photographs, video, audio clips, digital downloads, data compilations, software, and the compilation and arrangement thereof, are the exclusive property of Pizza Luce and/or its content suppliers and are protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable proprietary rights.

All trademarks, service marks, trade names, logos, and trade dress displayed on the Website are proprietary to Pizza Luce or their respective owners. Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, service mark, or logo displayed on the Website without our written permission or the written permission of the respective owner.

7.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use. This license does not include the right to:

• Modify or copy the materials;
• Use the materials for any commercial purpose or for any public display;
• Remove any copyright or other proprietary notations from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon termination of your viewing of these materials or upon termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

7.2 User-Generated Content

If you submit any reviews, comments, feedback, suggestions, or other content ("User Content") to the Website or through our social media channels, you grant Pizza Luce a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise have the right to submit the User Content and that the User Content does not violate these Terms or any applicable law.

8. Disclaimers and "As-Is" Basis

8.1 Food and Allergen Disclaimer

Menu descriptions, ingredients, and nutritional information provided on the Website are for general informational purposes only. While we make reasonable efforts to provide accurate information, we cannot guarantee that all information is complete, current, or free from errors. Food products may contain allergens including but not limited to nuts, dairy, gluten, soy, eggs, shellfish, and other common allergens.

If you have a food allergy, sensitivity, or dietary restriction, you are solely responsible for determining whether our products are suitable for you. We strongly encourage you to contact us directly before placing an order to inquire about ingredients and potential allergen cross-contamination. Pizza Luce assumes no liability for allergic reactions or dietary concerns arising from consumption of our products.

8.2 Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Pizza Luce. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any third parties or their websites. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

9. Limitation of Liability

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its respective officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website, including any data or content transmitted or received by you;
• Your violation of any rights of another party, including any intellectual property rights or privacy rights;
• Your violation of any applicable law, rule, or regulation;
• Any User Content or feedback submitted by you;
• Your negligence or willful misconduct;
• Any other party's access to and use of the Website using your account credentials.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the Website shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Pizza Luce's principal place of business is located, without giving effect to any choice of law or conflict of law provisions.

In addition to these Terms, your use of this Website may be subject to other applicable federal laws and regulations, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts and practices;
• The Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.);
• The Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.;
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• Applicable state consumer protection statutes.

If Pizza Luce operates in or primarily serves the state of California, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) may also apply to our data practices, as further described in our Privacy Policy.

Subject to the dispute resolution provisions below, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located within the United States for the resolution of any disputes not subject to binding arbitration.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy informally by contacting us at [email protected]. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within thirty (30) days of submission, either party may proceed to formal dispute resolution as described below.

12.2 Binding Arbitration

Except for disputes that qualify for small claims court, you and Pizza Luce agree that any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator shall have the authority to award the same damages and relief that a court could award, but shall have no authority to award damages in excess of those permitted under these Terms. Any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted.

12.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If this specific provision is found to be unenforceable, then the entirety of the arbitration provisions set forth in Section 12.2 shall be null and void.

12.4 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND PIZZA LUCE WAIVE YOUR RESPECTIVE RIGHTS TO A TRIAL BY JURY IN RESPECT OF ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS.

13. Term and Termination

These Terms of Service are effective from the date you first access or use the Website and shall remain in full force and effect until terminated in accordance with the provisions hereof.

We may, in our sole discretion, at any time and for any reason, terminate your access to the Website, close your account, or remove any content you have posted, with or without notice, including if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for orders placed.

Upon termination for any reason, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, dispute resolution provisions, and governing law.

14. Changes to Terms of Service

Pizza Luce reserves the right to modify, update, or revise these Terms of Service at any time in its sole discretion. Changes will be effective immediately upon posting to the Website, unless otherwise indicated. We will update the "Last Updated" date at the top of this page to reflect the date of the most recent revision.

We may also, at our discretion, provide notice of material changes through email notification (if you have provided us with an email address), a prominent notice on the Website, or other reasonable means. However, it is your responsibility to review these Terms regularly to stay informed of any updates.

Your continued use of the Website after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to any changes to these Terms, you must discontinue your use of the Website immediately. We encourage you to review this page periodically to ensure you understand the current terms governing your use of the Website.

15. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or void under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be deemed deleted. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

In the event that any provision is deemed to be contrary to law, then such provision shall be construed as nearly as possible to reflect the original intentions of the parties, with the other provisions remaining in full force and effect. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms of Service, together with the Privacy Policy and any other legal notices, policies, or agreements published by Pizza Luce on the Website, constitute the entire agreement between you and Pizza Luce with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, agreements, or understandings, whether oral or written, between the parties relating to such subject matter.

No waiver of any breach of any provision of these Terms shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of Pizza Luce.

17. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, or shortages of transportation, fuel, energy, labor, or materials. In such events, our obligations will be suspended for the duration of the force majeure event, and we will use commercially reasonable efforts to resume performance as soon as practicable.

18. Electronic Communications

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

By providing your email address, you consent to receiving transactional and service-related communications from us. You may opt out of marketing communications at any time by following the unsubscribe instructions in any marketing email we send you, but you cannot opt out of receiving transactional or operational messages related to your orders or account.

19. Accessibility

Pizza Luce is committed to ensuring that our Website is accessible to individuals with disabilities to the greatest extent reasonably practicable. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience difficulty accessing any part of our Website due to a disability, please contact us at [email protected] so we may assist you.

20. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service or any aspect of our Website or services, please do not hesitate to contact us using the information below:

These Terms of Service were last updated on May 8, 2026. Pizza Luce reserves the right to update these terms at any time. Your continued use of the Website constitutes acceptance of any revised Terms of Service.

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